NickMizgala.net

Back Up and Running

This website, and most of our other sites, were down this weekend because of an explosion in the data center that hosts them. Apparently, our host uses The Planet’s server farm for some of their services. Here is the message they left on their website:

6/1/2008 - 9:15am EST
Last night our H1 data center, electrical gear shorted, creating an explosion and fire that knocked down three walls surrounding our electrical equipment room Thankfully, no one was injured. In addition, no customer servers were damaged or lost.

We have just been allowed into the building to physically inspect the damage. Early indications are that the short was in a high-volume wire conduit. We were not allowed to activate our backup generator plan based on instructions from the fire department.

This is a significant outage, impacting approximately 9,000 servers and 7,500 customers. All members of our support team are in, and all vendors who supply us with data center equipment are on site. Our initial assessment, although early, points to being able to have some service restored by mid-afternoon on Sunday. Rest assured we are working around the clock.

We are in the process of communicating with all affected customers.

There is no impact in any of our other five data centers.

I am sorry that this accident has occurred and apologize for the impact.